IDFC First Bank

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Grievance Redressal Mechanism

“For Queries or Complaints, reach us at: Customer Care: 1860 500 9900
Email Id: Banker@idfcfirstbank.com

Grievance Redressal:

If you are not satisfied with the response received from access channels, you can escalate your concern by contacting the Head/Senior Customer Care via email - PNO@idfcfirstbank.com or call @ 1800 209 9771 between 09:30 am and 6:00 pm (Monday to Saturday, excluding bank Holidays).

For any further escalation, write in to Ms. T Arora , PNO, IDFC FIRST Bank Ltd. Building No.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706, Maharashtra, India or call 022-41652710 between 10:00 am and 6:00 pm (Monday to Saturday, excluding bank Holidays).”